I.T. Support Kingswinford

With Hosted VoIP you get the flexibility and cost-savings of a digital phone system, with less fuss, and the benefits of Cloud.

Hosted VoIP With Headway Technology

We can help you save money by reducing your dependence on traditional fixed telephone lines – you can use SIP or the Internet to make calls that are much lower in cost or even free of charge.

VoIP is suitable for all sizes of business, including just a single user. It is a highly scalable solution that eliminates many of the physical components of a traditional telephone system, as well as your reliance on telecoms providers.


What is Hosted VoIP ?

Hosted VoIP is essentially a digital phone system where the hardware sits in a remote location (a Data Centre, or as it is sometimes called, the Cloud). This sounds complicated but it actually makes life easier for everyone.

You don’t need to buy expensive hardware: support, maintenance and line-rental is much cheaper. Your telephony system will be much more flexible, versatile and reliable.


Who is it For ?

Every kind of business, there are no exceptions - a hosted telephone system (VoIP) is much more advantageous than a conventional phone system, as well as far more affordable.

Headway Technology has several options that allow you to choose the best combination of functions and pricing for you and your organisation.

Unified Communications Yealink VoIP Telephone


Why Choose Us ?

We cut through all the technical jargon and complexity to find the best possible solution for you from the many options available. We can advise, design, install and configure everything.

We have all the necessary skills and expertise needed under one roof to provide and support everything you need – theres no passing the buck with us.

We have options for expert on-going support and maintenance (both on-site and remote service desk). We will also monitor your phone system 24-7 to identify potential problems before they affect you.

Our pricing structure is completely transparent and shown upfront - so no more unexpected charges!

Monthly payments are possible without an up-front purchase, helping cash-flow and budgeting.

You may be able to replace traditional phone lines with SIP lines (Session Initiation Protocol), saving more money on calls.

There’s also no long term tie-in periods.
Your systems are more resistant to failure – 99.9% up time. Hardware costs are spread so advanced reliability features are included. It’s also easy to re-route calls in an emergency.

You have greater geographical flexibility – moving offices is easy, as is expansion and mobility. You can move numbers easily and lead-times for changes are much quicker than standard phone systems. These systems are fully scalable too – supporting more or fewer locations, or members of staff.
As well as the flexibility to be able to adapt to the changes in your business, it’s easy to add new features to hosted telephone systems, so you’re future proofed.
You can choose between connectivity routed over the public Internet, or private connections, offering a balance between cost and security.
You may not need to buy any hardware, especially for smaller businesses of around 15 or fewer employees. You use less space and energy. Support and maintenance can be performed remotely.
Interested In Knowing More? - Call 01384 880480